About us
About Your Mortgage Broker Gordon
Your Mortgage Broker Gordon is a mortgage broking business serving Gordon and the surrounding Tuggeranong suburbs, built on published fees, a stated process and one named credit representative you can check against the public registers before engaging anyone.
Why We Started a Broking Business in Gordon
Too many borrowers around Gordon were taking the first offer their bank made, never hearing that another lender assessed their situation differently, and Your Mortgage Broker Gordon was started to close that gap.
Who You Actually Deal With
Big lending brands hide behind logos and switchboards, and you rarely learn who is assessing your file. This business does not work that way, and it starts with one named, credentialed person:
The Broker on File
Your Mortgage Broker Gordon is the credit representative who fronts Your Mortgage Broker Gordon, and the exact same person answering your call also structures, lodges and manages your loan, staying accountable from first call to settlement, with fees disclosed in writing and the process published.
Local Case Experience
Years working around Gordon and the wider Tuggeranong valley build a pattern library that no textbook matches, so Your Mortgage Broker Gordon has genuinely seen how lenders here treat established family homes, dual professional incomes and self-employed applicants, and matches files accordingly.
Direct Access, No Handoff
From the first conversation through to post-settlement reviews, you deal with Your Mortgage Broker Gordon directly rather than being passed between call centre staff and junior processors, and the number you call reaches the person who knows your file and your goals.
How We Get Paid, in Plain English
It is a fair question, and most brokers bury it under a paragraph about service. Here is the whole arrangement, stated once, on a page you can reread before you ever speak to anyone:
Upfront commission
Trail commission
Client fees
Now the uncomfortable part, named rather than denied: commission levels vary a little between lenders, which is a genuine conflict of interest. The answer here is not a denial but a process. The reasoning behind every recommendation, including the other options considered and why they were set aside, is put in writing, so you can check it, question it or take it to a second opinion.
Is it worth using a broker at all? For most borrowers the honest trade-off is this: a panel of lenders is far wider than any single bank, but it is still not every lender in the market, and no broker should pretend otherwise. What you gain is breadth, credit policy knowledge and someone whose livelihood depends on your loan settling rather than on hitting a branch target.
Our Licence and Accreditations
Trust here is not a slogan, it is paperwork you can verify in minutes. Four credentials follow, each one checkable against a public register before you share a financial detail:
Australian Credit Licence
Your Mortgage Broker Gordon operates as a credit representative under the Australian Credit Licence 389328 held by [LICENSEE NAME], which means every credit activity is conducted inside a licensed framework with the obligations, record keeping and responsible lending duties a licence carries.
Credit Representative Number
The credit representative number for this business is 370592, and it is recorded publicly against [LICENSEE NAME] on the professional registers, so you can verify that authorisation for yourself before you share a single financial document with anyone here.
Accountability You Can Check
The business operates as a credit representative with the number 370592 and Australian Credit Licence 389328 published in the footer, follows a code of practice covering disclosure and dispute handling, and gives clients another clear layer of accountability.
AFCA Membership
Complaints that cannot be resolved directly go to the Australian Financial Complaints Authority, and membership is current, which gives every client access to an independent, free external dispute resolution body rather than leaving any disagreement resting with the business itself.
How We Work With You
A first conversation establishes your goals and your numbers, a written shortlist follows, and the chosen application is prepared, lodged and managed through to settlement, then reviewed. The service pages describe each step.
Questions answered
Frequently Asked Questions
Who owns and runs Your Mortgage Broker Gordon?
The business is operated by Your Mortgage Broker Gordon, a credit representative authorised under Australian Credit Licence 389328 held by [LICENSEE NAME]. The credit representative number is 370592, and all of it can be verified on the public professional registers.
Are you licensed to arrange home loans?
Yes. Your Mortgage Broker Gordon is a credit representative under the Australian Credit Licence 389328 held by [LICENSEE NAME], which authorises credit assistance for home and investment lending, and the representative number 370592 is recorded against the licensee publicly.
How do you get paid if I don't pay a fee?
The successful lender pays a commission on settlement, plus a small ongoing payment while the loan runs. Neither comes from your pocket or changes your rate, and standard home loans carry no client fee at all.
Do you get paid more for recommending certain lenders?
Commission levels do vary a little between lenders, and that is a genuine conflict worth naming. The reasoning behind every recommendation is put in writing, including the alternatives considered, so you can check it or seek a second opinion.
What happens if I have a complaint?
Raise it with Your Mortgage Broker Gordon first and it will be handled directly. If it is not resolved, the matter goes to the Australian Financial Complaints Authority, an independent, free external dispute resolution service the business holds current membership with.
How many lenders can you actually access?
Your Mortgage Broker Gordon works with a panel of lenders covering major banks, regional and non-bank institutions and smaller specialists. The exact figure comes from the licensee, and it is still not every lender in the market, which is worth knowing.
Mortgage broker for Gordon and the suburbs around it
Get in Touch
Phone Your Mortgage Broker Gordon on (02) 9072 0640 to talk through your situation, or send the details through and the first conversation can happen this week. It costs nothing and commits you to nothing.